Cap Wholesalers Reviews

Lisette and Robin have helped me out multiple times and assured my orders would arrive in a timely manner. Very nice to be able to reach someone without a wait anytime.

Lisette Diaz is so fun and easy to work with, she always get us our orders in a timely and professional manner. Thanks!!

Our college offers a lot of opportunities in trade fields and with that comes a lot of hats. We have ordered a wide variety of hats over the years, but this company's work has exceeded all of them. Additionally, I can't commend Lisette enough for the help she's offered through the process. Even with the bumps in the road on our end she was able to guide me through the process and reach our goal on the hats we wanted to make. Thanks!

Robin Mosure has been fantastic. Kind, extremely helpful, cares about her job, makes Cap Wholesalers look like a very well run business, and makes me want to continue doing business with the company.

We received our order a few days ago and are thrilled with how they came out. Lisette was extremely helpful when we decided to add some additional text to the design.

Customized Wear has been my #1 choice for custom hats for my company. Great service and quality.

I’m a new business owner so promoting the business with “swag” is incredibly important. I was thrilled to have found Customized Wear/Hatco because they had exactly what I was looking for in a promotional hat. I worked with Robin and she was exceptional with communication, sending me proofs, making changes as requested, and keeping me up to date with timelines for delivery. When I received the hats, I could not have been more pleased. Numerous people have requested the hat because it turned out so well, so I’m having to order more! Thanks again for everything!

I’ve ordered hats through Robin multiple times now for 3 different businesses. She has always been incredibly helpful and quick, and the hats are great quality.

Really great customer service. Robin is the best!!!

I have placed several orders and Lisette is always terrific. She’s super responsive both in responding to emails and getting orders placed quickly, and she’s helpful and informative too. Thank you for another great transaction! Oh, and the Richardson hats turned out really nice too.

Had a great time working with Robin. Communication was very easy and professional and everything went as planned. Would order again.

Purchased a few hats with 3D embroidery and patches and they all came out great. Good company to deal with. Thank you

This hat fits well and the flag looks really nice.

I love how this hat fits. I'm a ponytail wearer, which limits my hat wearing. But with this hat I can wear with my ponytail no problem at all

I reached out through their website and received a quick response back. Working with Robin was easy and all questions answered in timely courteous manner. Will use again and highly recommend to everyone!

We had a pretty big order coming down to the wire to be ordered. Robin, was amazing to work with. Got us our order and shipped to us in time for the season start. She was prompt and very helpful along the way. Appreciate her help and will order from here again!!!!

I can go on and on about Robin but I'll get straight to the point. She's a professional, she's patient, and she'll go above and beyond for you with every single detail and project! I look forward to working with her again!

We have been customers for several years. I just wanted to thank Robin and HATCO for a job well done. We are always happy with our orders and the great customer service.

I was a bit skeptical about ordering from this company at first but they had great prices and the brand of hats we wanted. I was surprised to have received a personal email from one of their team members, Lisette upon my order. From there, the entire process felt like I was working with a small local business. She went above and beyond to make sure that our design was taken care of and even made two proofs for us. We are extremely happy with the fast service and support from this company. Will definitely come back.

Lisette is amazing to work with! She made the process quick and easy. Will definitely be ordeing again!

Lisette was incredibly responsive and communicative!! She was always available and enthusiastic to answer my many questions help with our order. Great quality products, also!

Lisette was wonderful to work with and did an outstanding job from start to finish. Kept me informed for the entire process. I knew what to expect at all times because of her communication. We will be ordering all of our little league hats from here on out.

Lisette was great to work with and the hats came quick and looked perfect!

I've worked with Lisette for two years getting hats done for our unit for a huge event and both years she has been extremely helpful and quick with the order!

Lisette made sure our hats with custom patches were just how we wanted. She was patient and helpful! Once we approved everything it didn't take long to receive our product and they look wonderful. We will use Customized Wear again!

Outstanding value! Hats are true Outdoor Cap/Mossy Oak quality at unbeatable pricing!

Lisette is great to work with. The hats always come out great and my co workers love them.

I dealt with 3 other custom apparel services before finding customizedwear.com. I was happy with previous products, but only because i hadn't seen the quality that this company can provide. The detail in all of the stitching on my products blew me away. The detail is amazing. No other company has even came close. I won't order my company's merchandise from anywhere else. I've always dealt with Lisette Diaz for my personal design agent and customer service agent. She is great. super prompt and takes pride in the work she produces. If someone can produce a better product than customizedwear.com....then i want to see it

Cap Wholesalers has been a pleasure to work with in designing and delivering top quality headwear for my small business. They are responsive to all inquiries, have always helped to walk me through processes, and the end product is one that myself and clients alike have loved. Lisette in particular has been a great point of contact. Thank you!

Extremely fast shipping + great customer service! I usually receive all of my orders within 7-10 days from placing my order 😄

Thanks to Robin for being efficient, responsive and helpful during the ordering, pricing, design and shipping process. We're pleased with our order.

Lisette Diaz was fabulous to work with! She was extremely communicative, helpful, and made sure we received our custom order in time for our event. She went out of her way to accommodate us, and provided superior customer service. We look forward to working with her again on future orders!

I have worked with Robin for many, many years and she has always been very responsive, helpful and just overall the best person to help me when ordering our caps. She knows exactly what I want and helps me place an order in a matter of minutes! She is the reason I keep coming back! Great job Robin!

Thank you so much on behalf of the Sierra Schools Foundation! We have ordered from you 2 years in a row and are so happy with our purchases. Robin was a huge help both years in not only getting our hats completed and shipped on time (last minute no less) but she also stayed in constant communication and assisted when certain colors were not available. The department in charge of adding our logo to our hats also did a beautiful job. Thank you so much!!

Our Richardson hats were a hit and we have been requested for more. We are re-ordering but trying the embroidered patch this time. Robin M. has been very responsive to our questions and in helping us to get our order right.

This company has become our "go-to" over the years for all our hats and caps. Great quality, fast turnaround, and fantastic, friendly customer service. I highly recommend!

I was trying to find a unique hats for a trade show, and the style I was looking for wasn't available through all researched vendors. Customized Wear came through not only with the hats, but great work on the embroidery.

I just received my first order with Customized Wear and Robin made the experience amazing for me. From helping me source in-stock hats to speed up my order, to great communication throughout, to the hats showing up a day earlier than I expected, everything went smoothly. And that hats are fabulous. Thank you, Robin, and Customized Wear

Robin was awesome to work with. We love how our hats turned out. We ordered them to give to clients and everyone is asking us to start selling them in our store so we are ordering more!

Order caps from Customized Wear about 6 months ago..great job. Just placed second order.

I have been ordering caps from Customized Wear for several years now. I always speak with Robin in Customer Service. She is the best.....very knowledgable, professional and prompt. I am confident after I talk with Robin that my order will be perfect. I always order the Richardson 112 Trucker Caps and they are top of the line, in my opinion. This order I did order some low profile ladies caps of which Robin suggested the cap, so I know they will be great as well.

I just received my first order of customized hats and I am very happy with the way they came out ! Lisette made the ordering process simple. I received my hats quickly, they look great, and the quality of work is obvious! I'm about to place a 2nd order!

This is the first time working with this company for custom hats. The hats look awesome and the customer service has been very helpful.

I have been using this company for about 4 years now and absolutely love everything we've done. Lisette is amazing to work with including saving our preferences which makes reorders very easy to navigate & shipping on time(very important) and they off the shelves because the customers cannot get enough of it. Highly recommended

Absolutely impressed with the quality of work and the expediency. Very happy with my order!

I cannot thank you guys enough for your help with our order. The hats are wonderful. We ended up having to reschedule the big party because omicron is surging, but the hats will be wonderful whenever we finally get to give them to our gang! We love all three colors. The pom-poms really make the hat. Your patience and assistance in selecting product and manipulating our logo were invaluable. Thank you so much for all your help with the order and making sure everything came out great on our tight timeline. I definitely recommend CustomizedWEAR to anyone looking for great service and delivery right here in the good old USofA.

This is our second year of partnering with Customized Wear for our hats that we give to our customers. Lisette is detailed and very responsive when I reach out to her. Recommend CW & Lisette highly. Look forward to a long term partnership for our promo hats.

I'm dealing with this company for several years.The quality of the hats is outstanding as is the personal service I have received from Robin and the rest of the staff. A solid company to deal with.

We ordered custom hats and they turned out great! Loved the customer service and follow up through the process. Highly recommend!

Thank you all so much for standing by your word. Great quality hats. Your the best.❤️

My son passed away in a motorcycle accident 3 years ago and each year in his memory we bring awareness to the cause LOOK TWICE SAVE A LIFE- In the past I have had t shirts made to help spread the word and although they were popular I thought hats would be something people would wear on a more regular basis -I began searching the internet for companies who could deliver quality merchandise as well as embroider our messge on the front side of the hat with my boys initiials on the back - I worked with Robin who went above and beyond my expectations she truly captured on the hat which I explained in words- She made sure the hats were ready on time and provided the type of customer service that practically no longer exists. The hats were a huge success in fact they were in such high demand I had to place a reorder- If your wondering where to go for customize wear look no further satisfaction in my opinion is quaranteed.

Just placed my second order with Robin. This place is offering great service and quality. Placed an order that I needed very quickly (I’m a procrastinator lol) and she was able to make it happen. We will definitely be ordering more hats/shirts in the future.

After searching and reading numerous reviews, our new business decided to entrust HatCo with the job. We were well please with Robin and excellent work that was done. They are fast, fair and friendly! The quality of their embroidery was 4star! We highly recommend them.

These were the first hats we had ever ordered for our company and after the great experience we had I wouldnt go anywhere else. The customer service is amazing and the product that was sent was exactly what I expected. Highly recommend !

I’ve been able to work with Lisette and the team the past two years and appreciate their attention to detail and speedy response time!

Great timely communication, excellent embroidery and great turn around time. Will continue to order more!

I received some of the best customer service and help on selecting the prefect hat for my project. The finish product was awesome. The screen printed hat are exactly what I had in mind.

It was my first time ordering and the hats were a hit. I'm currently doing a reorder! Robin was extremely helpful and educated me on the different options to get my design onto a hat.

Fantastic experience - easy to order, great quality and super customer service. Robin Mosure made certain everything was handled easily. Love the caps - thanks again

Amazing Work!! The process was very smooth and easy. I worked with Robin and she was very communicative and made sure I was happy with everything every step of the way. I will definitely be reordering from them and will recommend this team to anyone looking for customized hats.